Most frequent questions and answers
We provide Delivery Services to:
Semenanjung Malaysia | 1 – 3 working days
Sabah/Sarawak | 3 -5 working days
Currently we only ship to Malaysia. E² Wave is working hard to expand our brand to other countries soon.
We will ship out within 2 working days.
You can expect to receive your order within 2-4 working days.
Sabah & Sarawak
You can expect to receive your order within 4-8 working days.
In conjunction with the enhanced pandemic protocols and its high volume of parcels, the duration may be impacted.
First is to register as member by Click Here.
All you have to do is now is browse! Once you have found the item you want, select your size and click on the ADD TO CART button.
You can either click on the Continue shopping button or review the items in your cart by clicking on View cart & checkout. If you’re happy with the items in your shopping bag, click PROCEED TO CHECKOUT to complete your order.
If you have a discount code you’d like to use, key it in the box provided before checking out.
You can either pay by:
- Online banking (FPX)
- Credit & Debit Card (Visa & Mastercard only)
Kindly contact us immediately via email and we’ll assist in canceling your order so that you can place a new one.
You will need to call us at our hotline as soon as possible.
You can register by filling in your details at sign up page either in our website.
No, we will not pass your details on to other companies. Don’t worry! All information you provide us with is strictly confidential and will not be shared with any third parties.
If you’ve forgotten your password, just click the ‘Forgotten Your Password’ button and it will be emailed to you right away.
We want to make sure you’re safe and secure when you’re shopping with us online. Rest assured we do not sell nor disclose any customers’ personal information to other parties for any purposes.